Customer Feedback Form - Kusters Calico

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Customer Feedback Form

Kusters_Calico_Adress

Customer Feedback Form

Feedback

Feedback Date*

Your Name of Company*

Email*

Project No*

Machine Name*

Name of Kusters Calico Service Engineers who came for machine installation:*

Name of Customer Representative filling this form

Designation of the Representative*

Kusters Calico is striving hard to improve the Products and Customer Care Services, hence we would request you to kindly rate us on the below parameters to enable us look into where further improvements are required. It would take hardly 2 minutes of your valuable time and this report would be directly sent to MD of Kusters Calico.

1. Were our service engineers punctual in reaching your factory every day ?*

Yes

No

2. Were the service engineers knowledgeable enough to carry out the work ?*

Yes

No

3. Were the service engineers courteous enough during their stay ?*

Yes

No

4. Were our service engineers carrying the order confirmation, layout drawings etc ?*

Yes

No

5. Do you agree our service engineers did good job during machine installation ?*

Yes

No

6. Have our service engineers given good operational training to your operators ?*

Yes

No

7. Have our service engineers given good maintenance training to your engineers ?*

Yes

No

8. Would you like to take the services from the same service engineers in future ?*

Yes

No

9. Are you satisfied with the design & technology of the machine ?*

Yes

No

10. Has our sales manager explained you the complete technical specifications of the machine properly ?*

Yes

No

11. Are you satisfied with the machine aesthetic ?*

Yes

No

12. Are you satisfied with the overall quality & performance of the machine ?*

Yes

No

13. Would you give good reference of our machine to other customers ?*

Yes

No

14. Any other point you would like to specify*

Don't fill this field!

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